Bring the Trilogy Lifestyle to Life

Are you equally energized by creating exceptional guest experiences and helping homeowners design spaces they'll love? If so, this unique hybrid role may be the perfect fit.

As the Sales Center Coordinator & Interior Designer, you'll be at the heart of the community, welcoming prospective homeowners, supporting the sales team, coordinating community events, and guiding homebuyers through the exciting design selection process.

No two days are the same. One moment you may be helping create a memorable first impression for a guest visiting the community, and the next you'll be assisting a homeowner in selecting finishes that reflect their personal style and enhance their lifestyle.

This role is ideal for someone who loves people, enjoys staying organized, has an eye for design, and thrives in a fast-paced, collaborative environment. Weekend work is required.

What You'll Do
Create Exceptional First Impressions

• Deliver the renowned Trilogy experience by welcoming and assisting guests visiting the community.
• Ensure the sales center is inviting, organized, and ready to showcase the lifestyle our homeowners love.
• Support Community Representatives and help create a seamless guest journey from arrival through follow-up.

Keep the Sales Center Running Smoothly

• Partner closely with the Sales Manager to coordinate day-to-day sales center operations.
• Prepare reports, maintain records, track community traffic and sales activity, and support administrative initiatives.
• Manage vendor relationships and help oversee sales center and model maintenance.
• Coordinate invoices, budgets, community collateral, and operational resources.

Help Bring Dream Homes to Life

• Guide homebuyers through the design selection process with professionalism, enthusiasm, and creativity.
• Educate customers on available products, finishes, upgrades, options, and pricing.
• Help homeowners personalize their homes to reflect their lifestyle and design preferences.
• Prepare accurate option documentation and communicate selections clearly to construction, purchasing, warranty, and trade partners.
• Maintain design materials, option catalogs, and showroom presentation standards.

Support Community Events & Experiences

• Assist with the planning and execution of sales events, homeowner experiences, and community programs.
• Help manage the Vacation Experience Program and Ambassador Program.
• Work alongside Sales and Marketing teams to create memorable moments that showcase the Trilogy lifestyle.

 
What Makes You Successful
We're looking for someone who is:

• Passionate about creating outstanding customer experiences.
• Naturally welcoming, positive, and relationship-focused.
• Organized and detail-oriented, with the ability to manage multiple priorities.
• Comfortable balancing administrative responsibilities with customer-facing interactions.
• Creative and confident discussing design, color, finishes, and home personalization.
• Proactive, resourceful, and able to work independently while supporting a collaborative team.
• Excited to contribute to a culture built around hospitality, connection, and lifestyle.

 
Preferred Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience supporting sales, hospitality, customer service, real estate, homebuilding, or related industries.
• Interior design education, coursework, or design studio experience preferred.
• Knowledge of residential construction, building materials, and home personalization options preferred.
• Ability to read blueprints and construction documents is a plus.

 
Why You'll Love This Role

• Work in a beautiful, resort-style environment.
• Build meaningful relationships with prospective and future homeowners.
• Combine creativity, design, hospitality, and operations in one unique position.
• Be part of a collaborative team focused on delivering the Trilogy lifestyle experience.
• Play an important role in helping people find the home and lifestyle they've been dreaming about.

 
Shea Homes Active Lifestyle Communities is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V